If you requested a US ground shipping. Please allow 3-8 business days (Mon-Fri) from the date that you received the shipping notification for the order to arrive. As we cannot control the US postal service, in some cases it may take longer to reach you. Please understand that there is not much we can do to help, unless 8 business days (Mon-Fri) have already passed since the order was shipped. You will be able to track your order through USPS website http://www.usps.com/ using the tracking number we provided you in the shipping notification email.
If more than 8 days passed since you received the shipping notification, please let us know by opening a ticket and will do our best to help you.